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Most companies know the value of a diverse workforce, but finding the right candidates can be a challenge for tech-oriented companies. Even unintentional bias can impact hiring decisions, making the diversity gap harder to close. To combat the effects of unconscious bias, some organizations are leveraging a relatively new technology to help solve the problem. And that solution is artificial intelligence.

 

Understanding Bias

The majority of the population don’t consider themselves to hold biases in regards to diversity. However, many people make decisions under the control of unconscious bias. Often, people are more comfortable communicating with individuals who share certain characteristics with themselves. And this innate desire for comfort incidentally affects our choices.

 

Additionally, people maintain preconceived notions regarding who a person should be. For example, if your company is looking for someone who is bilingual in English and Spanish, you may picture a certain kind of person in your head who you imagine meets the criteria. If someone qualified comes in, but does not match the image you had, you may find yourself making assumptions about their capabilities. And this can occur even when you have solid evidence that your assumption was incorrect.

 

AI and Avoiding Bias

AI has the capacity to serve as an unbiased third party in regards to candidate analysis. These systems can be designed with machine learning principles and can review data for potential patterns that may reflect unconscious bias within recruiters and hiring managers. Once this information is obtained, the development of strategies to improve internal hiring practices.

 

Additionally, AI analysis is helpful in tracking which policy changes and hiring techniques are ultimately successful in improving diversity within IT teams. As more information is collected regarding the effects of new strategies, decision-makers can make adjustments to create more favorable results.

 

Open Communication

Since AI tools are unbiased by design, it is easier to open communication channels regarding unconscious bias in the workplace. Employees, recruiters, and hiring managers aren’t being judged by individuals for behavior that is not necessarily intentional. Instead, decision-makers can approach employees with the benefits of this analysis in promoting diversity in hiring. It also provides an opening to encourage employees at every level to speak up if they see potentially biased hiring practices.

 

AI can provide useful information to employees at all levels as well. Technology at this level has no regard for the internal hierarchy of the company. That means patterns can be identified and presented whether the person being examined is entry level or a C-level executive. In fact, the unbiased nature of the analysis is ideal for reviewing the activities of all personnel involved in hiring decisions. This gives every person an opportunity to improve to meet the diversity goals of the organization at large.

 

By combining AI and traditional hiring methods, your organization can evaluate candidates more objectively, ensuring technical capabilities and growth potential are given more weight as decisions are made.

 

If you are looking for IT professionals to join your team or would like more information about how your organization can increase the diversity of its workforce, The Armada Group can help you locate top talent to meet your needs. Contact us and speak with one of our professional recruiters about how you can reach the diversity goals of your business.

Published in Hiring Managers
Friday, Jan 06 2017

How IT Will Change in 2017

Armada IT Changes

 

Employees with IT skills are still in high demand as unemployment among tech professionals remains low. Companies are raising their IT budgets and salaries are rising. On the surface, everything looks positive for those working in the field of IT. But there’s more to the 2017 picture than what you see at a glance, and IT professionals need to brace themselves for the change that is coming.

Shifting Priorities

Organizations are moving away from many of the traditional IT paradigms. Rising budgets are being directed towards cloud services and software development projects, and away from the usual maintenance associated with managing a large internal infrastructure. Even ERP is falling out of favor when it comes to making investments in a business’s technical needs.

 

Professionals who traditionally found themselves working in the areas of server maintenance and ERP projects may find it more difficult to obtain new positions. The landscape is changing, and these are the jobs that will likely feel the pain first.

Big Data Analytics

Companies still value their data. Being able to bring meaning to the wealth of data businesses collect is a highly desirable skill, and will remain so into 2017. Skilled professionals working in this field need to be able to do more than organize the wealth of data an organization may collect; they need to help others understand the information so that decisions can be made.

Software Development

As businesses begin to move away from traditional maintenance expenses, they are able to direct more attention to software development. Professionals with programming skills and experience will continue to be in high demand throughout 2017. And those whose skills can be used to promote the need for increasing mobility will likely find themselves fairly secure in their employment options.

Cloud Services

The use of cloud services is growing across almost every major industry. For many organizations, it is not only the cost-effective choice, but the convenient one as well. This means companies are looking for different IT professionals than previously. Having a thorough understanding of cloud operations and SaaS can help employees keep pace with the changes that are occurring. Additionally, cloud service providers may find the need for more workers as the demand for services increases across the country.

Security

Data breaches are still regularly making headlines, so it’s no wonder that companies are investing in IT security products and professionals. With demand high, and unemployment low, security-oriented tech experts see salary increases as businesses compete to secure the best talent available.

Mobile Device Management

The workforce continues to become more mobile as smartphone and tablet technology brings more computing power into the palm of your hand. With that comes a need for professionals with the knowledge and ability to manage this increasingly diverse IT landscape and help mitigate the risks associated with handheld devices holding significant business resources.

Be Prepared to Learn

IT professionals need to remain adaptable as the landscape continues to change. Those who are willing to learn new skills and adapt their current ones will likely find continued success as companies work to fill vacancies. Go ahead and roll with the changes; a new level of career success might be just ahead.

 

If you are interested in finding a new position or career direction, the Armada Group can provide the assistance you need. Contact us to speak with one of our professional recruiters about what positions may be available in your field today.

Published in IT Infrastructure