Technical expertise is certainly a necessity in IT. Without the right hard skills, you won’t excel in your career. However, technical prowess alone isn’t enough if you genuinely want to thrive. You also need specific soft skills that can augment your technical ability and ensure that you can be an effective, efficient member of an IT team.
Hiring managers are increasingly looking at the soft skills candidates bring to the table, as well. Falling short of their expectations could mean missing out on an exceptional opportunity. Luckily, by knowing which ones are essential, you can make sure to develop the soft skills you need and showcase your capabilities in those areas.
If you want to get ahead in your tech career, here are the soft skills that you simply must have.
Technology has made its way into nearly every workplace. While tech is often used as a means to boost productivity, streamline operations, or support a capability that wouldn’t otherwise be available, it can also come with its fair share of issues.
Technical problems can wreak havoc on an employee’s ability to perform critical tasks or an organization’s ability to meet its goals. As a result, many companies hire technical support engineers who can come to the rescue when tech solutions go awry.
Since technical support engineers may be tasked with troubleshooting software and hardware, they need robust skillsets that tap on both areas. If you are wondering what skills are essential if you want to succeed in one of these roles, here’s a look at the critical ones.
When people discuss conversational technology, it isn’t uncommon for them to use terms like chatbot and virtual agent interchangeably. Even though they all let the user gather information or request specific actions using a natural discussion approach, those terms actually describe different kinds of tech.
By understanding the differences between the technologies, you can discuss them with more accuracy. With that in mind, here’s a look at what chatbots and virtual agents are and how they differ from one another.
With 2020 on the horizon, companies and tech professionals are looking to the future in hopes of anticipating what the year has in store. While it is impossible to guarantee what will happen, certain trends are likely to have a significant impact, shaping the business world and the employees who work in it. If you are wondering what you can expect in tech trends for 2020, here’s what you need to know.
The world of technology changes quickly, and new skill sets become critical to an organization’s success frequently. Plus, tech is becoming increasingly ingrained in nearly every industry, bringing IT workers into workplaces that previously had little, if any, onsite tech pros.
The holiday season can be hectic. Between shopping, parties, visiting friends and family, and traveling, many professionals are dealing with significantly more personal obligations than usual. Then, if you toss their workload into the mix, it’s easy to see how staying focused can be a challenge.
Whether your official job title is “technical writer” or you need to handle some technical writing as part of your duties, improving your skills is a smart move. By enhancing your capabilities, you can become a more valuable employee, stand out from the crowd, and more easily advance your career. If you want to know how you can improve your technical writing, here are ten tips that can help you achieve that goal.
Advances in the world of technology often leave many people fearful. They may assume that emerging tech – like advanced robotics and artificial intelligence (AI) – will take over their jobs, leaving them with nowhere to go.
While technology will make certain positions obsolete over the coming years, the news isn’t all negative. According to a report, 75 million jobs may disappear by 2022. However, 133 new jobs will emerge during that same timeframe, creating a net gain of 58 million positions.
To say that technology changes rapidly is likely a massive understatement. Often, new innovations and approaches emerge with such frequency that keeping pace seems practically impossible. However, falling behind can be detrimental to companies, so they need to find options that can help their tech workers keep up.
Luckily, there are a variety of resources that can make tracking trends and staying relevant as easy as possible. If you want to make sure your tech team can keep up even as IT picks up the pace, here are a few ways to get started.
Many tech pros credit their success to having an outstanding mentor. As a result, many seasoned professionals who were assisted by a mentor themselves often explore giving back, prompting them to take on a mentee.