1. Can You Describe the Primary Function of a Sales Engineer?
This question allows hiring managers to see how candidates view the nature of the position. Even if a job seeker has worked as a sales engineer before, not all companies use the same set of responsibilities for the role.
Based on the candidate’s response, the hiring manager can see if they are both on the same (or, at least, a similar) page. If the job seeker believes their core function is vastly different than how the organization views it, that could be a sign of trouble.
2. During a Demo, If a Customer Isn’t Grasping What You’re Trying to Say, What Do You Do?
Sales engineers typically have to convey complex ideas to people who aren’t familiar with that particular topic. As a result, they need to be highly adept at discussing complicated subjects in a way that even those who aren’t familiar with the underlying topic, technology, or concept can understand.
This question gives insights into the job seeker’s communication skills, as well as other soft skills like empathy and patience. Additionally, it shows if the candidate has a strategy for handling an inevitable issue that will occur on occasion during demos.
3. Have You Ever Had Something Break During a Demo? If So, How Did You Handle It? If Not, How Would You Handle It If It Occurred?
A skilled sales engineer can handle the unexpected, including a product or service issue that may bring the quality of the offering into doubt. With this question, hiring managers can learn how the candidate deals with obstacles in a high-pressure situation.
4. What Skills or Capabilities Make a Great Sales Engineer? How Do You Measure Up in Those Areas?
With this question, the hiring manager can learn about what the candidate considers critical for success. Not only may this help you determine if the job seeker is a good cultural fit, but also whether they may have capabilities you’ve yet to discover.
In most cases, candidates use questions like these to discuss their virtues. It’s an indirect way to learn about a job seeker’s strengths, as well as how they view the nature of the role.
5. Describe a Salesperson Personality You Find the Most Challenging to Work with. What Steps Do You Take to Work with Them Effectively?
This is another opportunity to explore cultural fit. The hiring manager can determine if the candidate will mesh with the existing team and if they can work effectively with individuals they find difficult.
Ready for a New Job? Contact The Armada Group!
Ultimately, all five of the sales engineer interview questions above can provide candidates with opportunities to showcase themselves as an exceptional talent and for hiring managers to find a right-fit applicant. If you’d like to learn more, the staff at The Armada Group can help. Contact us today and see how our interviewing expertise can benefit you.