Tuesday, Jun 30 2015

3 Tips For First-Time IT Managers

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3 Tips for First Time Managers

Moving from a hands-on role to a manager's role means a big change in what you do on a daily basis. It also means a big change in how you relate to co-workers, especially if you now manage former peers. Here are three tips to help you adapt and succeed in this new role.

Draw on Your Experience, but Continue to Learn

The most important thing to recognize as a new manager is that you don't actually know how to do everything the job requires. Your technical skills will help with some aspects of the job, like developing project schedules and deciding if an application is ready to release, but the management role requires other skills, like budgeting and conducting performance reviews, that may not have been needed previously. Plan to take the necessary training and find mentors to help you continue to develop.

Communicate Effectively

As an individual contributor, your success was evaluated solely based on your own performance. As a manager, your success depends on the success of your team. It's important to get team members to buy in to project priorities and deadlines, which means setting goals clearly and being open to feedback. Make sure the team knows you're open to their opinions by having an open-door policy. Some team members may hesitate to speak out in a group setting, so seek them out for one-to-one discussions.

When things aren't going well, get the team's perception of the problem and their input on ways to improve it, rather than dictating a solution or imposing a new process on them. Be sure to celebrate the team's success, too; you don't want them conditioned to expect bad news when you walk into the room.

Support Other's Development

Your success as a manager may inspire others to aspire to management roles. Encourage team members to grow and develop skills, technical and other. Take the annual goal-setting process seriously, and help team members set goals that are achievable, and will benefit them as well as the company. Create an environment that supports learning, by encouraging training. Mentor team members to help them develop. Helping your team develop their skills will make them stronger contributors, increase your team's success, and help you climb the management ladder.