With unemployment amongst IT professionals being well below the national average, many teams have been asked to do more with less for the past few years. Add to that the strains of adapting to new technologies and the expectations set by management regarding their implementation, and your tech employees can easily be on the brink of burnout.
But, if they aren’t specifically airing their concerns, how can you tell if your IT team is starting to reach the breaking point? Here are a few common signs that can help you spot potential burnout before catastrophe strikes.
Tiredness and Exhaustion
If your tech pros are working overtime to meet demands or trying to juggle their work and home life unsuccessful, they may begin to come to work with noticeably less pep in their step. While everyone occasionally does battle with a sleepless night, coming to work a bit worse for wear the next day, employees that seem to be in a constant state of tiredness or exhaustion may be reaching the point of burnout. And, if it is combined with some of the signs below, it could be time to intervene.
When an employee is suddenly struggling to meet deadlines or meet performance metrics when they previously excelled, it could be a sign that trouble is brewing. While anyone can have an off week or month, an extreme change in performance is likely an indication of something else.
Decreased Work Quality
Even employees that meet their deadlines could be fighting off burnout. One indicator can be a dramatic change in the quality of their outputs in a short period of time. Sometimes, this is attributed to the exhaustion that can accompany burnout or the lack of motivation. However, it can also be connected to a lack of interest or caring in regards to their work, a surefire sign that burnout could be on the horizon.
We all get frustrated from time to time. But an IT employee that is suddenly teeming with negative emotions and comments might be having real difficulties. Additionally, a previously content employee that has developed a new habit of filing complaints with managers could be reaching the breaking point. Any unusual change in mood that persists for more than a day or two (and isn’t directly attributed to a specific short-term situation) might be burning out.
What to Do When the Signs of Burnout Appear
Your first step in managing potential burnout is to reach out to the employee. Atypical behavior is cause for concern, and it is easy to justify scheduling a meeting to discuss the change. The important part is to try and identify the source of the issue and not be overly confrontational. If you can find out the cause, you can begin to explore methods to help them get back on track.
If you are interested in learning more about employee burnout or are trying to find a new employee to alleviate some of the strain on your current IT team, the experts at The Armada Group are ready to help. Contact us to discuss your company’s needs today.