Most IT employees don't handle money or credit card payments, so it may not seem obvious that you should do a background check before hiring them. But money isn't the only thing of value; your IT workers may have access to sensitive data, including customer information and intellectual property. Choosing the wrong employee puts that information and your company's reputation at risk. Background checks can help you evaluate prospective hires on the following criteria:
• Are they honest?
Many people stretch the facts on their resume, and everyone tries to put the best light on their accomplishments. But it's important that the basics are correct – they really did earn the degrees they claim and they worked for the listed previous employers on the listed dates.
• Will your other employees be safe?
It's your responsibility to provide a safe work environment for all your employees. This means you need to know whether a job candidate has a criminal record. Not all inappropriate behavior shows up in criminal records; a history of sexual harassment or drinking on the job are also relevant when making hiring decisions.
• Are they vulnerable to outside pressures?
Most threats to company security come from insiders, not external agents. Candidates who have financial problems may be more likely to be pressured into taking actions that expose company information.
In most cases, you can find the information you need from public records. Some information isn't public, and – depending on the sensitivity of the position – you may want to go beyond public records to have a thorough investigation conducted. Candidates for senior positions should certainly be fully vetted to avoid embarrassment, if nothing else. For most lower-level positions, public records will be adequate.
Be aware that state laws may dictate which records you are allowed to consider, and whether you are required to get the candidate's permission to conduct the background check. The purpose of a background check is to protect the company; be sure it's conducted properly to avoid endangering the company instead.