Tech employees enjoy the challenge of new technology, but that isn't enough to make them love their jobs. Managers often think a paycheck and bonus expresses the company's appreciation for employees' work, but that isn't enough, either. At the end of the day, even technical employees spend their day interacting with people, and it takes a personal touch to make them feel valued. Here are seven tips you can put into practice to make your IT team feel valued:
1. Celebrate team successes
When your team succeeds, make sure you take the time to celebrate with them. Because projects can take years to complete, don't wait 'til the end. Acknowledge the successes along the way, like when they hit a milestone.
2. Say “thank you” often
It costs nothing to say "thank you," but this is one of the most basic and most overlooked ways of making people feel valued. Don't just casually throw out a "thanks;" say what specifically you're thanking them for, and what the value of their contribution was.
3. Let people know that others recognize their contributions
Don't claim credit for your team members' ideas. When they have good ideas that you pass along to higher-ups, tell the supervisors where the idea came from, and make sure you let your team know there was a positive reaction.
4. Encourage contributions
Have an open-door policy, and seek out input from employees who may be too shy to initiate conversation. As much as possible, involve team members in project planning and other decisions that affect when and how they do their work. Be sure to act on their input; otherwise, they'll recognize it's a waste of time to make suggestions.
5. Talk to people as individuals
Make sure you talk with everyone, not just team leaders or employees who report directly to you. Not everyone will want to share details of their personal lives, but if you can get to know employees as people, they'll feel less like corporate widgets. Be aware that issues in employees' personal lives can affect their performance at work, and offer appropriate assistance when necessary.
6. Offer challenges
Give your team members challenges and opportunities for new experiences. Help them find mentors who can help them grow. When they've outgrown their current role, help them find a new position within your company that will offer them the growth you no longer can.
7. Be honest
Respect your team enough to tell them the bad news, as well as the good news. While everyone would rather receive compliments, honest, well-intentioned feedback shows you care enough to offer constructive criticism, rather than taking the easy route of ducking a difficult conversation.