Monday, Jan 09 2017

Can AI Eliminate Hiring Biases?

Written by

Armada AI


Most companies know the value of a diverse workforce, but finding the right candidates can be a challenge for tech-oriented companies. Even unintentional bias can impact hiring decisions, making the diversity gap harder to close. To combat the effects of unconscious bias, some organizations are leveraging a relatively new technology to help solve the problem. And that solution is artificial intelligence.


Understanding Bias

The majority of the population don’t consider themselves to hold biases in regards to diversity. However, many people make decisions under the control of unconscious bias. Often, people are more comfortable communicating with individuals who share certain characteristics with themselves. And this innate desire for comfort incidentally affects our choices.


Additionally, people maintain preconceived notions regarding who a person should be. For example, if your company is looking for someone who is bilingual in English and Spanish, you may picture a certain kind of person in your head who you imagine meets the criteria. If someone qualified comes in, but does not match the image you had, you may find yourself making assumptions about their capabilities. And this can occur even when you have solid evidence that your assumption was incorrect.


AI and Avoiding Bias

AI has the capacity to serve as an unbiased third party in regards to candidate analysis. These systems can be designed with machine learning principles and can review data for potential patterns that may reflect unconscious bias within recruiters and hiring managers. Once this information is obtained, the development of strategies to improve internal hiring practices.


Additionally, AI analysis is helpful in tracking which policy changes and hiring techniques are ultimately successful in improving diversity within IT teams. As more information is collected regarding the effects of new strategies, decision-makers can make adjustments to create more favorable results.


Open Communication

Since AI tools are unbiased by design, it is easier to open communication channels regarding unconscious bias in the workplace. Employees, recruiters, and hiring managers aren’t being judged by individuals for behavior that is not necessarily intentional. Instead, decision-makers can approach employees with the benefits of this analysis in promoting diversity in hiring. It also provides an opening to encourage employees at every level to speak up if they see potentially biased hiring practices.


AI can provide useful information to employees at all levels as well. Technology at this level has no regard for the internal hierarchy of the company. That means patterns can be identified and presented whether the person being examined is entry level or a C-level executive. In fact, the unbiased nature of the analysis is ideal for reviewing the activities of all personnel involved in hiring decisions. This gives every person an opportunity to improve to meet the diversity goals of the organization at large.


By combining AI and traditional hiring methods, your organization can evaluate candidates more objectively, ensuring technical capabilities and growth potential are given more weight as decisions are made.


If you are looking for IT professionals to join your team or would like more information about how your organization can increase the diversity of its workforce, The Armada Group can help you locate top talent to meet your needs. Contact us and speak with one of our professional recruiters about how you can reach the diversity goals of your business.