The most significant IT costs are the people, process and tools involved in the management and operations of IT services. The continuous improvement of these using frameworks such as ITIL, CoBIT and ToGAF are essential to optimization.
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GOVERNANCE Governance services from Armada provide the processes and tools to create the visibility in IT services delivery. We implement an accountability framework for our customers to maximize IT effectiveness and efficiency. |
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PROCESS We implement the processes, roles, tools and policies of IT Service Management (e.g. ITSM), Architecture (e.g. ToGAF), Execution (e.g. PMP/Prince2). Our customers realize rapid improvement in efficiency, quality and compliance. |
AUTOMATION Our Automation services deliver solutions to eliminate manual effort resulting in reduced cost and repeatable quality services. |
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"Everyone I've ever worked with at The Armada Group is not only knowledgeable, but makes the experience a good one. They know it’s not enough to do the ‘what,’ but ‘how’ is just as important. Armada’s team possesses the attributes I value the most: openness, honesty and high integrity — both at a personal and professional level.” - Development Manager IT Services Management, Cisco
